Accessible transport service

Taxi Direct NB has signed an agreement with the City of Dieppe to provide the taxi service for to the transportation of residents with limited mobility without a wheelchair eligible to the program.

For more details about this program or the rates, please consult the City of Dieppe website or call : 877-7900.

If you are a resident approuved by city of Dieppe for this service, here is how you can make a reservation with our company :

Call

871-4896

This telephone number is only available for transportation requests for eligible customers.


Service Schedule :

Monday to Friday : 6:30 am - 9:00 pm

Saturday : 7:00 am - 9:30 pm (By reservation only)

Sunday : 10:00 am - 6:00 pm (By reservation only)

 

No services will be offered on statutory holidays and if the weather conditions are bad for safe driving.

HOLIDAYS :

The following is the list of holidays throughout the year on which no accessible transport service will be available:

► New Year's Day

► Good Friday

► Easter Sunday

► Victoria Day

► Canada Day

► New Brunswick Day

► Labour Day

► Thanksgiving Day

► Remembrance Day

► Christmas Day

► Boxing Day

 

Note : Taxi Direct reserves the right to cancel reservations made in advance for these dates.


Office Hours (for Making Reservations) :

Monday to Friday : 9:00 am - 5:00 pm


♦ To make a reservation by phone before and after these hours (24/7), you can leave a voice message or a text message at the same phone number.
Give your name, pick up address, destination address, date and time. We will call you to confirm your reservation in the shortest time during the day.

♦ You can make a reservation by email through a form here.

All bookings made other, than by telephone with our representative, must be requested at least 24 hours in advance. Otherwise, there is a risk that they will be canceled.

The service is not intended for emergency medical services. If there is an emergency situation users must call 911 and advise them as to what the nature of the emergency is.

Payment method.

The customer is responsible for paying the exact amount in cash to the driver. The driver will not have money to give change.

Reservation process and timelines.

Reservations by phone with our representative must be made at least 1 hour in advance;
by e-mail and text message - minimum 24 hours in advance.

If there is no reservation, Taxi Direct cannot guarantee that the pick-up time requested will be available.

Reservations are made on a first come first served basis with occasional adjustments to pick-up times based on priority in order of:

1. Employment.

2. Education.

3. Medical appointments.

4. Social / Other.

During periods of peak usage it is possible that a pick up time will not be available even if a reservation is requested 24 hours or more in advance.